Endnote X1 with Word 2007

Well, I was excited when Endnote released X1 which was supposed to work with Word 2007. Well, it worked for about a day, and now it doesn't. Everytime I launch Endnote it crashed. Even after contacting the support desk for various solutions and work-arounds, I have yet to make any progress. Anyways, not sure how isolated this problem is, but a word to the cautious - Endnote X1 isn't quite ready for prime-time...